Mike's Musings
VDOT Hotline: 1-800-FOR-ROAD
Report potholes, ask questions on VDOT's new all-purpose customer service line.
Late last year, the Virginia Department of Transportation announced the formation of a new customer service hotline that citizens can use to report transportation issues. "Report road hazards, ask transportation questions or get information related to Virginia's roads," is listed among the functions for the new customer service center. You may have heard the radio commercials saying you can call about anything from potholes and malfunctioning traffic signals to questions about transportation projects. The Web site did not explain what would happen after a caller leaves a message, but a statement from VDOT commissioner Greg Whirley attempted to assure the public "no citizen call will go unanswered." Not the same as "no citizen call will go…
